Frequently Asked Questions
What types of experiences can I add to my registry?
We have provided a list of our favorite experiences and places for your child to enjoy. However, feel free to add any custom experience of your choice.
How do my guests contribute to an experience?
Your guests will be able to easily contribute money to any of the funds listed on your registry using a credit card or their PayPal account.
How does donating to charities work?
We have listed our favorite charities that you may choose to add to your registry. However, if you prefer, you can specify your own favorite charity as long as you provide a valid link to the charity's website. Guests will be responsible for donating to the charity directly through the charity's website.
When will I receive the gifts I have listed on my registry?
For contributions towards experiences and places, Kippsy will automatically add the cash amounts to your Kippsy Funds, which you can transfer to a valid PayPal account anytime for free. For charities, guests are responsible for donating directly to the charity's website. For items bought outside of Kippsy, guests are responsible for either sending the gift to you or bringing the gift to the party.
Can I add physical items to my registry?
Yes! You can add any item from any website you choose to list from. Just make sure to add the correct link of the item with any additional details to make purchasing easier for your guests.
What is PayPal?
PayPal is a secure and easy way to send money from one person to another that is available to anyone with an email address. Recipients can connect their PayPal account to their bank account, transfer their balance or just make payments from their PayPal account.
Do I need a PayPal account to create a Kippsy Registry?
No, you do not need a PayPal account to create and share your Kippsy Registry with guests. However, you will need a PayPal account to transfer cash from your Kippsy Funds. You will be able to transfer your Kippsy Funds to a valid PayPal account anytime for free.
I don’t have a PayPal account yet, what should I do?
You do not need a PayPal account unless you want to transfer cash from your Kippsy Funds. Once you initiate a PayPal transfer, you will receive an email prompting you to create a PayPal account if you don't already have one.
My transfer has not been reflected in my PayPal account yet. What should I do?
Please allow ~3 business days for transfers to appear in your PayPal account. If you still have any questions / concerns, please CONTACT US.
Are there any fees when contributing to a registry?
Credit card companies charge transaction fees. To help cover these costs, Kippsy adds a small fee to each contribution depending on the registry creator's country of residence. Your registry guests will be responsible for this transaction fee.
Kippsy does NOT charge any fees for charities or items and does NOT charge any fees when transferring cash from your Kippsy Funds.
- Australia: 4.5% + $1 AUD
- Canada: 4.5% + $1 CAD
- United Kingdom: 4.5% + £1.00
- United States: 3.2% + 97¢
What happens if I cancel an event or need to do a refund or return?
If an event is cancelled, it is the responsibility of the host to inform their guests. Unfortunately, once cash funds are distributed into a host’s Kippsy Funds, Kippsy cannot issue any returns. All cash gifts are final. It is up to the discretion of the host to decide whether they would like to return gifts to guests. It is the host’s responsibility to make any arrangements necessary to return gifts directly to their guests. All gifts bought outside of Kippsy follow any return and refund policies stated by the website or store. Please refer to each return and refund policy before purchasing. All questions or concerns regarding returns and refunds of these items should be directed to the website or store which the item was purchased from.
Can I use Kippsy outside of the United States?
Yes! Kippsy currently supports registries for the countries listed below. All contributions towards a registry will default to the local currency of the registry creator's country of residence.
NOTE: As long as the registry creator resides in any of the countries listed below, they can receive contributions from guests all over the world, even from countries not listed below.
COUNTRIES SUPPORTED (CURRENCY)
- Australia (AUD)
- Canada (CAD)
- United Kingdom (GBP)
- United States (USD)